Last updated: September 01, 2026

This policy explains what personal data Loozap collects, why, who we share it with and the choices you have. It applies to the Loozap website, apps and services. Our use of cookies is explained in more detail in the Cookie Policy.

1. Who is responsible for your data

Loozap Publishing LLC, a limited liability company registered in the Republic of Seychelles ("Loozap", "we"), is the controller of your personal data. Contact our privacy team at contact@loozap.com.

2. What we collect

Information you give us

• Account: name, username, email address, password (stored only in hashed form), and details you give at sign-up such as gender or date of birth. If phone verification is on, also your phone number.
• Profile (optional): photo, cover image, bio, work, education, location, website and social links.
• Content: posts, comments, reactions, Articles, stories, reels, photos, videos, Collections, messages you send in chat, and your activity in Groups and Events.
• Investing activity on Loozap: the instruments you watch, Collections you create, your preferred market country and reading language, which items you save or have seen, the #Bullish and #Bearish tags you use, and the stance and position disclosure on your Articles. This can reveal your investment interests, so we keep your watchlist private and publish only the total number of watchers for each instrument.
• Verification: if you request a verified badge, a photo of you and a copy of your passport or national ID.
• Payments and payouts: records of your subscriptions, paid posts and purchases. If you are a creator, also your earnings, and the payout details you give us (for example your PayPal or Skrill email address or bank details). Card details are handled by our payment providers, and we do not store full card numbers.
• Communication: support tickets, contact-form messages, reports you file and your newsletter choices.

Information we collect automatically

• Device and log data: IP address, browser, operating system, device type, and the dates and times of visits and sign-ins. We use it for security, to show you your active sessions, and to count visits.
• Cookies and local storage: see the Cookie Policy.

Information from others

• Other members may mention you, tag you in a photo, add you to a Group, or report your content.
• Referrals: if you joined through someone's referral link, we record who referred you.
• Payment providers tell us whether a payment succeeded.

3. Why we use it, and our legal basis

We do not sell your personal data, and we do not currently show advertising. If we introduce advertising based on personal data, we will ask for your consent first.

4. What other people can see

• Your name, username, profile photo and anything you post publicly can be seen by anyone, including people without an account, and may be indexed by search engines.
• Posts that mention a cashtag can appear on that instrument's page, but only for people who can already see the post under its privacy setting, or under the Group or Event's own visibility rules.
• Your Articles show your name, your stance and your position disclosure. Your latest stance on an instrument may appear in its Ratings.
• Collections are private unless you make them unlisted or public.
• You control profile visibility, who can message you and more in Settings → Privacy.

5. Who we share data with

• Service providers who process data for us under contract: our web hosting and email delivery providers, and the payment and payout providers you choose (for example PayPal, Skrill or your bank).
• AI assistant: if you use it, your messages are sent to our AI service provider to generate the answer. Don't include personal or confidential information you don't want processed this way.
• Content delivery networks: to load fonts, icons and scripts, your browser connects to Google Fonts, cdnjs (Cloudflare) and jsDelivr, which receive your IP address.
• Other members, as described in section 4.
• Authorities, when the law requires it, or to protect the rights, property or safety of our members, the public or Loozap. This includes reporting suspected market abuse where required.
• A buyer or successor, if Loozap is involved in a merger, acquisition or sale of assets. We will tell you before your data becomes subject to a different privacy policy.

6. International transfers

Loozap is operated from Seychelles, and some of our providers are in other countries. This means your data is processed outside the European Economic Area. When we transfer data out of the EEA, we rely on an adequacy decision of the European Commission or on Standard Contractual Clauses with additional safeguards where needed. To request a copy of these safeguards, contact contact@loozap.com.

7. How long we keep data

We may keep data longer if the law requires it, or to establish or defend legal claims.

8. Your rights

Depending on where you live, you have the right to access, correct, delete or port your data. You can also restrict or object to some processing, and withdraw consent at any time. In France, you can also give instructions about what happens to your data after your death. Many of these rights you can exercise yourself:

• Settings → Download your information: get a copy of your data
• Settings → Profile: correct your details
• Settings → Privacy and Notifications: control visibility and messages
• Settings → Delete account: delete your account

For anything else, email contact@loozap.com. We reply within one month. You also have the right to complain to a data protection authority, for example the CNIL in France (www.cnil.fr), or the authority where you live.

9. Security

We use HTTPS, hash passwords, offer two-factor authentication, limit staff access to personal data and monitor for abuse. No system is completely secure. If a breach puts your rights at risk, we will tell you and the authorities as the law requires.

10. Children

Loozap is not for anyone under 18. We delete accounts that we learn belong to someone under that age.

11. Automated processing

We use automated rules to calculate Sentiment and Ratings and to detect spam and abuse. We do not make decisions based solely on automated processing that have legal or similarly significant effects on you. A person reviews account suspensions.

12. Changes

We will post updates on this page. If a change is significant, we will notify you by email or on the Service before it takes effect.

13. Contact

Loozap Publishing LLC, Republic of Seychelles. Email: contact@loozap.com.