Last updated: September 01, 2026
This policy explains the cookies and similar technologies Loozap uses and how you can control them. It is part of our Privacy Policy.
What cookies are
A cookie is a small text file that a website stores in your browser. Session cookies are deleted when you close your browser. Persistent cookies stay until they expire or you delete them. First-party cookies are set by Loozap. Third-party cookies are set by another company's domain. Loozap also uses your browser's local storage, which works in a similar way.
Our approach
- We use only first-party cookies.
- We do not use advertising or cross-site tracking cookies.
- We do not currently use any third-party analytics tool. Our cookie banner has an "Analytics" category so that, if we add one later, it will run only after you agree.
Cookies we use
Strictly necessary
These are needed for Loozap to work, so they cannot be switched off.
| Name | Purpose | Duration |
|---|---|---|
c_user |
Identifies your account once you sign in | Session, or 30 days if you choose "Remember me" |
xs |
Secure session token that keeps you signed in | Session, or 30 days if you choose "Remember me" |
user_jwt |
Authenticates requests from the page to Loozap's own API | Session, or 30 days if you choose "Remember me" |
PHPSESSID |
Server session used for security checks and forms | Session |
cc_cookie |
Remembers your cookie choices | 6 months |
log_as |
Administrators only: used when support staff view the site as a member to fix a problem | 30 days, or until they switch back |
Preferences
These remember choices you made. Without them, Loozap still works but forgets your settings.
| Name | Purpose | Duration |
|---|---|---|
s_lang |
Your interface language | 30 days |
s_night_mode |
Light or dark mode | 30 days |
s_theme |
Your chosen theme, if more than one is available | 30 days |
dt_msg |
Hides the time-of-day greeting after you dismiss it | 30 days |
Referral and visit counting
| Name | Purpose | Duration |
|---|---|---|
ref |
Records which member invited you, if you arrived through a referral link, so they can be credited when you sign up | 30 days |
user_session |
A one-way code made from your IP address and browser type. We use it to count a visit only once, for our own statistics. It is never shared. | 30 days |
Local storage
| Key | Purpose |
|---|---|
loozap.v1.country |
The market country you picked, so instrument lists open on that market |
loozap.v1.reading |
Your preferred reading language for research and news |
Local storage stays in your browser until you clear it.
Other third-party requests
To load fonts, icons and page scripts quickly, your browser downloads files from Google Fonts, cdnjs (Cloudflare) and jsDelivr. These services do not set cookies through Loozap, but like any website they receive your IP address and browser information.
If you use features that depend on another provider, such as a payment page, a location search or an embedded video, that provider may set its own cookies under its own policy. We will ask for consent first where the law requires it.
Managing cookies
- Change your cookie settings at any time. This link opens the same panel as our cookie banner.
- You can also block or delete cookies in your browser settings. If you block strictly necessary cookies, you won't be able to sign in.
- More about cookies: CNIL (France), allaboutcookies.org.
Changes
We will update this page when we add, change or remove cookies. If we add cookies that need your consent, we will ask you again.
Contact
Questions about cookies: contact@loozap.com.
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